Sindy Bond Privacy Policy
Last updated: 24th April, 2025
Introduction
This Privacy Policy explains how Sindy Bond Ltd (“we”, “our”, or “us”) collects, uses, and protects any personal information that you provide when you use our website www.sindybond.com (the “Website”). We are committed to ensuring that your privacy is protected in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. To review our GDPR Privacy Policy, click here.
By using our Website, you consent to the data practices described in this policy.
Who We Are
Data Controller: Sindy Bond Ltd
Registered Office: Oakwood House Guildford Road, Bucks Green, Horsham, West Sussex, England, RH12 3JJ
Company Number: 09839104
Contact Email: sindy@sindybond.com
What Personal Data We Collect
We may collect the following types of personal information:
3.1. Information You Provide to Us
Name
Email address
Phone number
Postal address
Any other details you provide when contacting us, subscribing to a service, or making a purchase.
3.2. Automatically Collected Information
When you use the Website, certain data is collected automatically, such as:
IP address
Browser type and version
Pages viewed, time spent on the Website, and links clicked
Device type, operating system, and geographical location (country)
How We Use Your Data
We use your personal data for the following purposes:
To provide our services: To process orders, manage subscriptions, and provide customer support.
To improve our Website: Analysing user behaviour to improve the content and functionality of the Website.
To communicate with you: Sending emails or other communications regarding our services, promotions, or updates (with your consent).
For legal purposes: To comply with legal obligations or in response to lawful requests from public authorities.
Legal Basis for Processing
We process your personal data under the following lawful bases:
Consent: Where you have given explicit consent (e.g., for receiving marketing communications).
Contractual necessity: To fulfil a contract or take steps related to a contract (e.g., providing a service you requested).
Legal obligation: Where we are required by law to process your personal data.
Legitimate interests: To operate, improve, and secure our website and services, provided that these interests are not overridden by your rights.
Sharing Your Data
We may share your personal data with third parties in the following circumstances:
Service providers: We may share your data with third-party service providers who perform services on our behalf, such as payment processing, hosting, or email delivery.
Legal obligations: We may disclose your data if required by law or in response to legal requests (e.g., court orders).
Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
We do not sell or rent your personal data to third parties.
Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements. The retention period may vary depending on the nature of the data and the purpose of processing.
Your Rights
Under the UK GDPR, you have the following rights regarding your personal data:
Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request correction of inaccurate or incomplete data.
Right to Erasure (Right to be Forgotten): You can request deletion of your personal data under certain circumstances.
Right to Restrict Processing: You can ask us to restrict processing of your personal data in specific cases.
Right to Data Portability: You can request a copy of your data in a machine-readable format.
Right to Object: You can object to processing based on legitimate interests or direct marketing.
Right to Withdraw Consent: If you have provided consent to process your data, you can withdraw it at any time.
To exercise these rights, please contact us at sindy@sindybond.com We will respond to your request within one month, as required by law.
Data Security
We are committed to ensuring that your personal data is secure. We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.
International Data Transfers
Your personal data may be transferred outside of the UK or European Economic Area (EEA) to countries that may not have equivalent data protection laws. Where such transfers occur, we ensure that adequate safeguards, such as standard contractual clauses, are in place to protect your data.
Cookies
Our Website uses cookies to improve user experience and collect information about how our Website is used. For more information about the cookies we use, please refer to our Cookie policy
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “last updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
Complaints
If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office (ICO):
Website: www.ico.org.uk
Telephone: 0303 123 1113
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Sindy Bond Ltd
Oakwood House Guildford Road, Bucks Green, Horsham, West Sussex, England, RH12 3JJ
sindy@sindybond.com